Curbside Service

The library is open but you can still pick up all your books, movies, and music though our curbside pickup!

How do I use curbside pickup?

1)   Place holds on material you would like to borrow with your TRACpac app or at www.mayerthorpelibrary.ab.ca or at www.tracpac.ab.ca.

2)   When you receive notification that your hold has arrived, use CLICK & COLLECT, our convenient new pickup service, or call us at 780-786-2404 to make an appointment to pick up your hold.



FAQ:

How do I use CLICK & COLLECT?

  • Open the TRACpac app on your device (you can download TRACpac from your app store).
  • Login with your library card barcode and pin
  • Choose My Account to view your holds in the app
  • Select Click and Collect, fill in your vehicle information and follow the prompts that will let staff know when to expect you and when you have arrived. 
  • Wait in your vehicle and staff will bring your items to you.


Not sure what I want. Can you pick out something for me?

Of course! Just give us a call and we will select what we think you may enjoy. Alternatively, you can fill out our online form for recommendations. Access it here.


How long can I keep my material?

Regular borrowing times apply. Please see our borrowing guidelines for detailed information.

Returned material may be quarantined before being checked back into the collection (depending in provincial guidelines). During this time, the item will remain on your account. You will not be charged any fines.